This privacy notice discloses the privacy practices for www.promocolour.com.au This privacy notice applies solely to information collected by this website.
What information do we collect?
We collect information from you when you register on the website, place an order or participate in any other way through our website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contact us. We will not share your information with any third party, except in the instance where it is necessary to fulfill your request. (i.e shipping your order).
How do we use your information?
We may use your information that we collect from you to personalise your experience and allow us to better service you, process transactions quicker and send out email newsletters or promotion emails. You may opt out of any future contact from us at any time, just send us an email and we will arrange to have you removed.
Refund & Return Policy
If a product has not met our customers expectations, we ask that the customer emails us immediately with photos and a description of the problem and we will make every effort to reach a fast and mutually agreeable resolution within 5 business days
Promocolour Pty Ltd will repair or replace any hardware products that are shown to be faulty. Refunds are not offered on printed products that have had artwork approval by customer.